f777 Privacy
Policy

Introduction

f777 takes the privacy of its players seriously. We understand that when you share your personal information with us, you are placing trust in us to handle it responsibly. This Privacy Policy is our commitment to you — a clear explanation of what data we collect, why we collect it, and how we protect it.

This policy applies to all personal data collected through the f777 website at f777.asia, the f777 Android app, our customer support channels, and any other interaction you have with the f777 platform. It applies to all players in Bangladesh and any other jurisdiction where f777 operates.

Data We Collect

f777 collects personal data in two ways: data you provide directly when registering or using the platform, and data collected automatically when you interact with the f777 website or app.

Data you provide directly:

• Full name and date of birth (required for account registration and age verification).
• Email address and mobile phone number.
• bKash or Nagad account number used for deposits and withdrawals.
• Identity verification documents (national ID, passport or driving licence) when requested.
• Communications you send to f777 support, including emails and live chat transcripts.

Data collected automatically:

• IP address and approximate geographic location.
• Device type, operating system and browser version.
• Pages visited on f777.asia and time spent on each page.
• Game activity, including games played, bet amounts and session duration.
• Login timestamps and session data.

How We Use Your Data

f777 uses the personal data we collect for specific, defined purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which f777 uses your personal data are:

• Account management: Creating and maintaining your f777 account, verifying your identity and processing your transactions.
• Customer support: Responding to your queries, resolving disputes and providing assistance through live chat and email.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering and other illegal behaviour on the f777 platform.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and applying responsible gaming tools where appropriate.
• Platform improvement: Analysing how players use f777 to improve the platform, fix bugs and develop new features.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including responding to lawful requests from authorities.
• Marketing communications: Sending you information about f777 promotions and bonuses — but only if you have opted in to receive these. You can opt out at any time.

Data Sharing

f777 does not sell, rent or trade your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash and Nagad receive the minimum data required to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
• Identity verification providers: When KYC verification is required, your identity documents may be shared with a third-party verification service. This data is used solely for verification and is not retained by the provider beyond the verification process.
• Game providers: Game providers whose titles are available on f777 may receive anonymised gameplay data for the purpose of game performance monitoring. No personally identifiable information is shared with game providers.
• Legal authorities: f777 may disclose your personal data to law enforcement or regulatory authorities if required to do so by law, or if we believe disclosure is necessary to protect the rights, property or safety of f777, our players or the public.
• Business transfers: In the event of a merger, acquisition or sale of f777 assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

Cookies

f777 uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. We use three categories of cookies:

• Essential cookies: These are required for the f777 platform to function. They keep you logged in during your session and remember your basic preferences. You cannot opt out of essential cookies without affecting your ability to use f777.
• Analytics cookies: These help us understand how players navigate f777 — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised. We use this information to improve the platform.
• Preference cookies: These remember your settings, such as your preferred language or display options, so you don't have to set them every time you visit f777.

You can manage or disable non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of the f777 platform. f777 does not use cookies to track your activity on other websites.

Data Security

f777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the f777 platform.
• Encryption of sensitive data stored on f777 servers, including payment details and identity documents.
• Access controls that restrict which f777 staff members can access personal data, based on their role and the principle of least privilege.
• Regular security audits and penetration testing of the f777 platform.
• Two-factor authentication options for player accounts.
• Automated monitoring systems that detect and alert on suspicious access patterns.

While f777 takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, f777 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

Data Retention

f777 retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary depending on the type of data and the legal obligations that apply:

• Account data (name, contact details, login history): Retained for the duration of your account and for 5 years after closure.
• Transaction records (deposits, withdrawals, game history): Retained for 7 years after the transaction date to meet financial record-keeping obligations.
• Identity verification documents: Retained for 5 years after account closure or the date of verification, whichever is later.
• Support communications: Retained for 3 years after the last interaction.
• Analytics data: Retained in anonymised form indefinitely for platform improvement purposes.

Once the applicable retention period expires, your data is securely deleted or anonymised. You may request early deletion of your data by contacting [email protected], subject to any legal obligations that require us to retain it.

Your Rights

As a player on f777, you have the following rights in relation to your personal data. To exercise any of these rights, contact f777 support at [email protected]. We will respond within 30 days.

Minors

The f777 platform is strictly for adults aged 18 and over. f777 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete the data and return any deposits made.

If you are a parent or guardian and believe your child has registered on f777, please contact us immediately at [email protected]. We will investigate and take action within 24 hours.

Changes to This Policy

f777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The date at the top of this page shows when the policy was last updated. We encourage you to review this Privacy Policy periodically. Your continued use of f777 after the effective date of any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, the f777 support team is here to help.

For responsible gaming concerns, visit the f777 Responsible Gaming page. For the full rules governing your account, see the f777 Terms and Conditions.